FAQ

Requirements

Can I use my international driver's license?Valid drivers licenses issued in your state or country is acceptable as well as international licenses.
Do I need insurance? Yes, insurance is required by state law. If you are using your own insurace, we require you provide proof. A copy of your vehicle insurance card, showing company and policy number. Your Insurance must be full coverage and be able to transfer to a rental vehicle. If you are renting a 12-15 pax van, please verify with your insurance that they will cover a weight of 2650 pounds. If your insurance company does not cover this. You must take the CDW with our company.
What are your age requirements? You have to be at least 21 years of age.

Do you pick up and drop off customers? Yes, we have a service to pick up and drop off customers for rentals.
Do you deliver and pick up the vehicle? Yes, we do provide these services.
Do you pick up at the airports? Yes, we pick up from the airport and deliver to the airport.
Do you deliver at the hotels? Yes, we do deliver at hotels but customer needs to be present to sign your rental contract.

What forms of payment do you accept? You can pay cash, check, credit card, travels check, or debit card.
Can I use another persons credit card for renting a vehicle? Yes, but the card holder must present themselves with proper i.d. to sign the rental contract.

Do I need a deposit? Yes, a deposit is required for security purposes. The amount of the requested deposit will be returned to you.
How much is the deposit? The deposits is based on the type of vehicle, usually from $250.00 to $500.00 for cash deposits.

What type of cars do you have? We have economy, compact, mid size, full size, convertibles, vans, SUVs and some exotic cars.
Do you have automatic or stick shift cars? We have automatic cars and stick shift cars, make sure you ask for a stick shift in advance. Since most of our cars are automatic.
Do you have air conditioned cars? Yes, all our cars have air conditioning.
Do you rent cars by the hour? Yes, cars can be rented by the hour with a minimum of 4 hours.

Do you offer accessories with your rentals? We do have accessories that can be rented with the vehicles. The accessories are a baby seat, cell phones, and GPS systems.

Is there an additional charge for more than one driver? Yes, additional charges apply when rental vehicle is to be driven by more than one person.
Is there an additional charge for fuel? Fuel must be brought back the same way it was given to you.
Is there an additional charge for underage? Yes, it only applies to customers that are 21-24 years old.

Can I drive out-of-state? Vehicles can only be within the state. Contact us for additional fee to take vehicles out-of-state.

If I rent a vehicle for a month can I get a good price? Yes, vehicles can be rented by the month and receive a special offer.

Do you have AAA, travel agencies or airport employee's discounts? Yes, we offer discounts to members of any one of these associations.
Do you offer coupons? Yes we do, you can print it out from the web site when available.

If I have a flight leaving during your closing hours, is there anywhere I can leave your vehicle? Yes, we have a drop off service. Let us know in advance for instructions on where to leave your vehicle.

24-48 Hours Depending your vehicle request.For more information,please contact our representative.

When you arrive either at the CruisePort or the Aiport, and you are ready with your luggage in hand, please call us at 1-800-550-2430/954-923-9144 or 305-884-8111 for further instructions. We will send a driver to pick you up.

What is Sunpass? This device will allow you to get on the express lane when traveling between Fort Lauderdale and Miami. If traveling to Orlando or Key West, you may also take the TurnPike which will save you one hour worth of a drive. For more information, please contact your agent.